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Golden Palace

Welcome Bonus Offer Info

Take the plunge at Golden Palace to score a fantastic online casino bonus. Simply register an account and make your first deposit to qualify for a 100% cash match. You can claim up to £200 in free casino money with the welcome offer. You can deposit as little as £10 to play with £20 or as much as £200 to play with £400.

Full information on the casino bonus and wagering requirements can be found via the link below.

Promotion Info

You can continue to enjoy casino rewards with a good range of casino promotions for existing customers. There are seasonal specials and weekly reload bonuses that offer you regular opportunities to bag some bonus cash. You’ll be treated to a weekly surprise and free spins on the game of the day. There are also cashback offers and weekend cash races that can be great fun to be involved in.

Games & Software

There are more than 300 casino games to choose from at Golden Palace. Among this selection are more than 250 online slots, 11 jackpot games and plenty of casino-style games too. All games come with a supporting information such as rules, RTP% and which prize symbols to look out for.

You’ll find top quality graphics and crystal clear sound effects on titles by Netent, NYX and MGA. Netent products work flawlessly on web, mobile and tablet devices and the firm was awarded the title of Slot Provider/Supplier Product of the Year at the 2015 International Gaming Awards.

The slots section is brimming with choice and you’ll be able to spend hours spinning the reels. You can go interstellar on games like Flux, Cosmic Cat and Star Scape. There are games based on video games like Tomb Raider, TV shows like Game of Thrones and movies such as Bridesmaids. Other popular titles include Foxin’ Wins, The Dark Knight Rises, Playboy, Hitman and Mermaids Millions.

The jackpot games give you a genuine chance of striking it rich from the spin of a reel. Progressive jackpots build up over time and could drop at any moment. The prize funds on these games can often be in the £Millions. You can play the likes of Treasure Nile, Fruit Fiesta, King Cashalot, Tunzamunni and Lots A Loot Jackpot.

The table games section houses 26 games including 10 kinds of online Blackjack, 7 ways to play Roulette and 3 video poker games. Here you’ll also find the likes of Baccarat, Six Shooter, Sharp Shooter, Odd One In and Triple Pocket Hold’em Gold. There is also a section for casual games such as Keno and Spingo, so plenty to choose from.

Loyalty Scheme

The VIP program at Golden Palace offers you the chance to get discounts, special promotions and extra bonuses. The more you play, the higher your loyalty level will become and the better the benefits you will receive. You will earn a VIP point for each £16 wagered in the casino. The previous three months accumulated points total determines your VIP Level each month.

You will start off as a Bronze member but can work your way up through Silver, Gold and Platinum to become a Diamond VIP. At each level, you will be able to convert more points to cash each day. Some of the perks along the way include VIP customer support, birthday presents, a personal account manager, personalised gifts and an anniversary bonus.

Live Casino

On first impressions, it appears that there are no live dealer casino games. However, once logged in you’ll be able to see Golden Palace Live Casino. Here you can interact with real-life dealers and other patrons as you would in a bricks and mortar casino. You can soak up the atmosphere and get as close to playing a real casino game as possible.

The available games are Live Roulette, Live Blackjack and Live Baccarat. Simply place your bets as normal and watch the action unfold via video link. It’s as if you’re playing in a real casino but from the comfort of your own home.

Mobile Casino

You can use your smartphone or tablet to play at Golden Palace Mobile Casino. There are more than 120 games on the mobile site. You can play mobile slots, Blackjack, Roulette, video poker and progressive jackpots. The games run in your internet browser, so there is no software to download. Simply use your iOS, Android, Windows or Blackberry device to launch the instant play mobile games.

Payment Methods

The minimum deposit at this casino is £10. You can use credit/debit cards such as VISA, MasterCard and Maestro to fund your account. PayPal is not accepted but you can use alternative ewallets such as Skrill and Neteller. Other methods include U-Kash, PaySafeCard, PayByPhone, i-Deal and Bank Transfer,

The minimum withdrawal by Moneybookers, Neteller, Bank Draft, Credit Card or Debit Card is £20. Wire Transfers have a minimum amount of £50. The maximum withdrawal amount per account is £1,500 per week, and £3,000 per month.

All withdrawals have a pending period of 3 days and a processing period of 1 business day, after which the following time frames apply: Credit and Debit Cards; 6 business days, E-Wallets; 1 business day, PaySafeCard; 2-5 business days, Bank Transfer; up to 10 business days. As you can see, getting your cash out can be a lengthy process at Golden Palace.

Customer Support

Golden Palace has a knowledgeable and experienced support team available from 06:00 to 23:00 (GMT). You can get in touch via online contact form, phone, email or live chat. Whichever channel you choose, the support staff will endeavour to respond to your query swiftly. E-Mail response times tend to be around 2 hours during business hours but can take up to 2 days for complex issues.

E-Mail: [email protected]

Phone: 1-888-217-5648

Registered Address: ProgressPlay Ltd, Suite 1258, 28/19 Vincenti Buildings, Strait Street, Valletta VLT1432, Malta.

Summary

This casino is up-front about RTP% and is a safe and secure online casino. This means that you need not worry about fair play when enjoying the large selection of games. The loyalty scheme is fairly good and when coupled with the casino promotions, it’s clear that existing customers are valued here. The main drawback at Golden Palace Casino is the lengthy withdrawal process.

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